FAQ

Lion Latch is your go-to solution for keeping jewelry safe from accidental loss or damage. To ensure maximum security, we recommend the following:

Store it securely: When storing valuables inside your Lion Latch, we recommend keeping your Lion Latch inside a bag, purse, or pocket rather than clipping it externally in public spaces.

Check the lid & carabiner: Always make sure the lid is fully secured and the carabiner is securely latched before storing your jewelry.

Please note, Lion Latch cannot be held responsible for lost or stolen items. Keep your valuables safe and enjoy peace of mind with proper use of your Lion Latch!

IS THE LION LATCH PATENT PROTECTED?

Yes, the Lion Latch is proudly protected by U.S. Patent 11, 122, 874

WHAT MAKES THE LION LATCH UNIQUE?

The Lion Latch is unique because it is NOT a screw top lid. The carabiner ring is what locks it shut, therefore if the ring is on, it will not open.

WHAT ELSE CAN THE LION LATCH STORE BESIDES JEWELRY?

Vitamins, inner ear hearing aids, lost teeth, even money! Any tiny valuables you do not want to lose in your purse or pocket.

IS THE LION LATCH WATERPROOF?

The Lion Latch is not waterproof. Always store your jewelry in a dry place. It is not intended to be submerged in water.

Please do not use the Lion Latch while standing over or in the water. The Lion Latch is designed to protect your jewelry and small valuables before you get in the pool, gym, or shower. Simply remove your items, place them inside, and clip it securely to your keys, bag, or water bottle.

WHO IS THE LION LATCH IDEAL FOR?

The Lion Latch is the perfect gift for athletes, teachers, nurses, water enthusiasts and travelers.

Does the Lion Latch Float?

Jewelry can be dense, so no it does not float. We also do not recommend using over the water, only over safe locations.

Is it waterproof?

We do not recommend using the Lion Latch in water, only over safe locations.

ORDERS

WHAT IS YOUR RETURN POLICY?

Item must be returned within 14 DAYS of deliver. We are not responsible for return shipping and will refund you for product only, not shipping costs.

HOW CAN I MODIFY MY ORDER?

We do not cancel orders after they've been placed but if you need to modify color option please email: Info@lionlatch.com with URGENT 🚨 in the subject.

HELP! I ENTERED THE WRONG ADDRESS AND ALREADY PLACED MY ORDER.

Please email Info@lionlatch.com with the subject URGENT 🚨 ADDRESS CORRECTION.

WHAT IF I RECEIVED THE WRONG ITEM OR IT'S DEFECTIVE?

Please email Info@lionlatch.com with the subject URGENT 🚨 ADDRESS CORRECTION.

SHIPPING

HOW FAST IS SHIPPING?

Our shipping window is typically 3-4 business days. However this may fluctuate due to high order volume.

HOW MUCH DOES SHIPPING COST?

Shipping rates are based on weight.

DO YOU SHIP INTERNATIONALLY?

Yes we do offer select international shipping options.

Earrings Bundles

The Perfect Gift Set

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